Mark G. Swistek

I am looking for an environment where I can not only use my skills, but use my creativity to build on success.

1605 Waterford Road

North Aurora, IL 60542

(630) 888-4146

markswistek@gmail.com

EXPERIENCE

UBREAKIFIX/ASURION, Geneva, LaGrange, Wheaton — Regional Manager

May 2014 - May 2022

I managed 3 locations daily operations.  Responsible for keeping metrics profitable.

Verizon Wireless, Elgin — Technical Support

March 2010 - January 2014

Answer calls incoming to the center and troubleshoot any issues the customer has in a timely and friendly manner. Manage call time despite the issue the customer is having.

Blockbuster, Orland Park — Store Manager

October 1998 - December 2010

Lead a team of associates to success and perform daily manager details to result in month over month growth. 

EDUCATION

Polaris School for Individual Education, Oak Lawn — Diploma

August 1994 - May 1998

All required courses. 

CERTIFICATION

IDPFR — PERC

       SKILLS

Computer hardware and software.

Working with my hands.

Neat and organized.

Can lead a team to success.

AWARDS

      Most profitable store 10 years in a row at Blockbuster.

      Subject Matter Expert (SME) for technical support.

      Created a queue program from scratch to assist in daily efficiency, distinct to each location. 

      LANGUAGES

      English